- Our Services -

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Concierges monitor access to the building and notify staff of any disturbances or emergencies. Since the concierge is the first individual encountered when a guest and/or resident enters the building, it is their duty to respond appropriately to those who enter. Essentially, the concierge monitors who enter and exits the building, and thus assumes the role of a guard. Each establishment will have different policies and procedures regarding who enters the building and how much freedom of access they have within the building. 

The concierge should watch for suspicious activity as well as any specific individuals prohibited from entering the building. Some concierge professionals may be equipped with telecommunication devices so that open communication can be established with other employees during hazardous or dangerous situations. Building access and security duties performed by the concierge provide safety and security to the occupants.

Every concierge/security officer receives formal training in emergencies and how to respond if and when one occurs. This training includes the practices and procedures that should be followed before, during, and after an emergency takes place. These emergency plans delineate each employee’s responsibility during an emergency, details regarding the building’s emergency equipment, the various alarms, and warning signals, and those in charge of notifying emergency responders. These pieces of training are done periodically. Since the concierge has a wide range of responsibilities, their role during emergencies is essential.

Our officers assigned to your business are held to high standards in reference to their duties, appearance, respect, knowledge, and reliability ensuring we meet your specific security goals. They understand the importance of maintaining professionalism as well as integrity at all times. 

Our officers complete annual, site-specific training as well as continuing education to make sure they are abreast with any changes and well informed about their careers. Most importantly, our supervisors on staff are always available and conduct quality assurance and control, scenario based training to ensure our officers are well trained for emergency situations. 

Our officers receives the following training:

• Site-specific training
• Proper report-writing
• Customer service
• First aid and CPR
• Patrol techniques
• Fire safety
• Crime prevention
• Access control
• Customer relations
• Verbal conflict resolution

When people attend a sporting event, concert, festival, or other events where a large crowd is anticipated, they not only expect to have fun but also be safe while in attendance. However, in today’s world where violent incidents have occurred in the most unlikely of places, it’s now more important than ever to have security services present that can handle any situation that comes their way. For many event organizers who are in charge of planning various types of gatherings. 

County Security Services is the security firm they trust with their safety. Offering a variety of services for virtually any type of event, we work closely with every client to ensure we provide a customized security plan that will maintain the highest levels of safety, while still allowing those in attendance to have a safe and fun experience. 

When many people think of security for events, they often assume it is only needed for large events where thousands of people will be in attendance. However, that’s not the case at all. In fact, many events for which we provide security services are small gatherings, but ones in which security is still quite important. Whether it is a local celebrity doing a personal appearance at a store or other similar occasion, we here at County Security realize no event is too small to need skilled and experienced security professionals on the job. 

Nevertheless, we also have the capabilities to handle the largest of events as well. With many of our security personnel having previous experience in law enforcement and military operations, our guards bring several important skills with them to each event. No matter what type of event you will be organizing, having County Security on the job will make any event safer. 

No matter what type of event you have planned, many security services need to be in place to ensure everyone’s safety. Some of the most important include crowd and media control, access control, and bag searches. Since it only takes one wrong individual or one bag not being searched for a fun event to turn into a tragedy, we take these services very seriously no matter the size of the event. By closely coordinating with event organizers, we can ascertain how these particular services will need to be put in place and handled by our staff. Therefore, when our security staff is on duty at your event, you can be assured no unauthorized individuals or items will make their way into your event. 

At County Security our uniformed guards commit to ensuring the safety and wellbeing of all guests, visitors, and employees, and the security of your company’s assets is an integral part of all operations. We consistently offer professional, friendly, and proactive guest service while supporting colleagues. Whether you require armed or unarmed officers, all of our officers are trained to:

Regularly patrol all areas and buildings on site.

Manage the presence of trespassers and unauthorized persons found on the property according to site standards.

Prepare and distribute electronic swipe cards.

Conduct security and baggage checks as required.

Monitor CCTV cameras and take all necessary actions to secure employees, visitors, and property

Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc

Promptly respond to any activated fire prevention devices, investigate causes, and report findings

Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring, and helpful manner.

Develop and maintain close and effective working relationships with all supporting departments

A complete daily log of shift activities and provide appropriate sections to departments within the property for follow-up.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working.

Follow and ensure compliance with all corporate and departmental policies and procedures

Perform any other function related duties and projects as assigned